Privacy Policy
Privacy Policy for OmniFreight
Effective Date: 11th March 2025
At OmniFreight (www.omnifreight.co.uk), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communication channels.
1. Who We Are
OmniFreight is a UK-based logistics and freight solutions provider. Our website address is: https://www.omnifreight.co.uk.
If you have any questions about this policy, please contact us at:
Email: enquiry@omnifreight.co.uk
Phone: +44 (0) 7736 409545
2. What Information We Collect
We may collect the following types of personal information:
- Name, company name, and job title
- Contact information including email address and phone number
- Delivery and billing addresses
- Details about your shipment or logistics enquiry
- IP address, browser type, and browsing behaviour on our website
- Any other information you voluntarily provide via contact forms, email, or phone
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide logistics quotes
- Process and manage shipments and deliveries
- Improve our website, services, and customer experience
- Send important service updates or notifications
- Comply with legal and regulatory obligations
We will never sell your personal data to third parties.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Consent: When you provide information voluntarily through forms
- Contractual necessity: To fulfil our obligations when you book or enquire about a service
- Legitimate interest: For internal analysis and improvement of our services
- Legal obligation: Where required to comply with applicable laws
5. Data Sharing
We may share your information with trusted third-party providers to help us deliver our services, such as:
- Delivery partners and couriers
- IT and website hosting providers
- CRM and email service platforms
- Legal or government authorities if required
- All third parties are contractually bound to keep your data secure and use it only for the intended purposes.
6. Cookies & Website Analytics
We use cookies and similar technologies to improve website functionality and user experience. Cookies collect data such as:
- Browser type
- Pages visited
- Time spent on the website
You can manage your cookie preferences through your browser settings.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or outdated information
- Request data deletion (subject to legal requirements)
- Object to or restrict processing of your data
- Withdraw consent (where applicable)
To exercise any of these rights, contact us at enquiry@omnifreight.co.uk.
9. Security
We are committed to protecting your data. We use secure systems and protocols to ensure your information is not lost, misused, accessed without authorisation, or disclosed inappropriately.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies separately.
11. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend checking periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please get in touch at:
Email: enquiry@omnifreight.co.uk
Phone: +44 (0) 7736 409545
Website: www.omnifreight.co.uk